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Add Tech Egypt
 
 
Add Tech : The Company

Add Tech was founded almost 5 years ago at 2001.
The company was always structured for national coverage in Egypt. Add Tech now operates in all provinces and maintains hundreds of technicians and service managers who service homes, small businesses, and, multi location clientele. The company's record of service is unmatched in the computer service industry gaining praise from homeowners, small businesses, and service organizations.

The inspiration for Add Tech came from the idea of the addendum to the Technology.it means not only use technology as it was before but also modirnization(updating) Technology).
The experience proved to be not only time consuming but costly,the team of Add Tech vowed that there had to be a better way to provide computer service. The team conceived of Add Tech as a consumer friendly and professional service delivering fast technical support to every corner of Egypt. That dream has become a reality.

We started our service with just ISDN(Integrated Services Digital Network,then with Digital Subscribe Line , then started making networks(Wireless&wired) and also collect partes of computers and making maintenance for computers.


Why Add Tech ?

Finding a good computer or network service technician is not easy and it can be risky as well. If you try a technician that is inefficient, or lacks the skills you require, you have wasted time and money and have to start all over again.

If you do find a good technician, chances are he/she will soon be in such demand that if you have urgent needs you will be left waiting for days to get service. And if they go on vacation when you need service, you are just out of luck.

With Add Tech, your satisfaction is guaranteed and you never have to be kept waiting. We maintain a wide array of qualified technicians to serve you at your convenience so that you can have fast service and a minimum of downtime.

Service Management Supervision

We also ensure your satisfaction through our service management system. Each call is supervised by a dedicated service manager who assists you in defining your computer and network service needs before the call even takes place and further assists the technician in being prepared for the job. This helps the call to get accomplished in less time thus reducing your overall service costs.

Ensuring Quality Through Level 2 Technician Support

No individual technician, no matter how experienced they are, will know the response to each computer or network service issue. When you work with a single technician, you are dependent on what they know. Sooner or later, they will come up short.

With Add Tech, you are receiving the benefit of our force of computer service technicians. We maintain a select group of highly skilled technicians with specific expertise for computer hardware, software, network and security issues, and many other aspects of technical support. When an Add Tech technician encounters a situation outside of their experience, or something that requires offsite research, they can call right from your location to tap into this expertise. We provide this support to ensure our technicians get the job done correctly and with a minimum expense of time. And all of this is done at no extra charge to you. It is all a part of how we ensure quality service.

 

 

 

 

 

 

"The inspiration for Add Tech came from the idea of the addendum to the Technology.it means not only use technology as it was before but also modirnization(updating) Technology)".

 

   
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